Sep 10

Keeping a loyal customer is easier than replacing them with another one. Good seller has to know  how bring clients back for more, so building positive relations with clients is very important. The  elementary  way to this is  to stay in contact with them.  Business newsletter whether it is mailed or sent through an email is good idea. Newsletter subscribers have to regularly receive information  about company’s products and services. A business owner should know very well his customers. He have to make customers feel full secure and they may be willing to recommend other people that might be interested in companies offer.

Continue reading: “Best ways to building customer loyalyty”

Tags: customer loyalyty, loyal customer, loyalyty programs, loyalyty solutions

Jul 27

To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. These changes cover many aspects like network unification, standardsbased communication, a centralized product catalogue and most importantly – real-time processing. Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, service delivery/control, services logic, convergent billing and sales channels.

Continue reading: “The Evolution of Billing Systems”

Tags: billing systems, billing systems architectures, it solution for telecomunication, software for telecos

Jul 19

Following the trends in the tele­communication market, Comarch has created the Business Process Management system helping the operator design and manage their business processes. Comarch Business Process Management was built according to the standards and recommendations defined by the Workflow Management Coalition, an international organization focused on standardization of Workflow and BPM systems.

Continue reading: “Comarch’s Business Process Management”

Tags: BPM software, Business Process Management, IT software for business, software for companies

Jul 16

Building close relationships with clients is an important aspect in the marketing and economic areas of the telecommunications industry. Company loyalty care programs conducted with the customer’s consent offer significant benefits for both parties.

Continue reading: “Customer Loyalty Management and the Billing Process”

Tags: CRM, IT solutions for companies, loyalyty programs, telecomunication service

Jul 13

A frequent flyer program is a loyalty program offered  by airline and travel companies. Core of this program is a comprehensive suite of business applications for managing loyalty programs. Usually, airline and travel customers  enrolled in the program accumulate frequent flyer miles (kilometers, points, segments) corresponding to the distance flown on that airline or its partners, but there are other ways to collect miles. Sometimes miles were awarded for using specified debt and credit  cards. Collected miles can be exchanged for free air travel or for other travel benefits, like airport lounge access, travel class upgrades or priority bookings.

Continue reading: “Frequent flyer program -a key to loyal customer”

Tags: Frequent Flyer Program, loyalty program, software for airlines

Jun 23

Standard EDIFACT (Electronic Data Interchange For Administration, Commerce and Transport) was developed under the auspices of the United Nations. Today it is the overarching standard for transmission of electronic documents. Documents created with EDIFACT recommendations have data fields that represent the various components of information.

Continue reading: “EDIFACT standard”

Tags: EDI, edifact, Electroni Data Interchange, software

May 20

Airline loyalty programs give great possibilities for airlines and especially for their customers. Passengers can enjoy many amenities, discounts and promotions that airlines offer to their regular customers. Continue reading: “Frequent Flyer Programs”

Tags: call center, FFP solutions, Frequent Flyer Programs, loyalty cards, loyalty programs

May 17

CDC Software Corporation announced that it has take over San Mateo,Calif.-based TradeBeam,  a provider of  on-demand software as a service (SaaS) supply chain visibility and global trade management solutions. Both firms share several commons customers. This move represents CDC Software’s SaaS largest acquisition to date.

Continue reading: “CDC Software Corporation Acquires TradeBeam”

Apr 14

Oracle has announced the provision of new software modules for the Hyperion line. Applications have expanded capabilities with new analytical solutions for the finance and accounting. Extensions is scheduled to premiere in April. The modules support tasks such as financial reporting, settlement and periodic planning and budgeting in the public sector.

Continue reading: “New modules for Oracle Hyperion”

Tags: ERP, ERP systems

Mar 24

Representatives of Magna Automotive Poland signed an agreement on the implementation of the new ERP system created by QAD. The company developed a QAD Enterprise Applications system whose primary target is to improved the action of companies in the range of logistics and planning purchases.
Continue reading: “New ERP system at Magna Automotive”

Tags: ERP systems